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World's First Free-Market Healthcare Store
World's First Free-Market Healthcare Store
World's First Free-Market Healthcare Store
World's First Free-Market Healthcare Store
World's First Free-Market Healthcare Store
No Hassle Free Returns | Free Nurse Care Navigator
Help Center
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What is HSA/FSA eligible?Here are some examples of covered items: Acupuncture Addiction treatment Arthritis glove Baby bottles Bandages Birth control Blood pressure monitor Breast pumps and supplies Checkups Chiropractic services COBRA premiums Condoms Contact lenses Crutches Dental care EMS muscle simulato Eye examinations Eye surgery Fertility enhancement First aid kit Fitness programs Flu shot Glasses & contacts Guide dog Hand sanitizer Hearing aid Heat wrap Heating pad Hospital services Ice/heat massage ball Incontinence pad Laboratory fees Medications Menstrual care products Nursing home Ortho bed wedge Orthodontia (braces, retainers OTC allergy medicine OTC digestive medicine OTC ear/nose/throat medicine OTC pain relief (ibuprofen, aspirin, acetaminophen) OTC sleep health medicine Period products Pillow for lumbar support Posture pump Pregnancy Prescription sunglasses Psychiatric care Q-tips Sinus mask Smart body fat scale Sunscreen TENS unit Therapy Thermometer Toothpaste & toothbrushes This item is not eligible for reimbursement from your health savings account. Vasectomy Video baby monitor Vitamins & supplements This item is not eligible for reimbursement from your health savings account. Walker Weight-loss program This item requires a letter of medical necessity from your doctor. Wheelchair X-ray
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Can I use my FSA/HSA funds for virtual services?In many cases, FSA or HSA funds can be used for the cost of a telemedicine visit if it's a qualified medical expense. You will find this information on each product or service page as seen below.
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How can I obtain FSA/HSA products that require a physician order?Certain products and services that are eligible for reimbursement through Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) may require a physician's order to validate their medical necessity. To access these products, you'll need to follow a streamlined process that involves obtaining a physician order and, if necessary, participating in a telemedicine visit to confirm the need for the product. After the purchase you will connect with our care navigator to obtain the product or service.
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Do all FSA/HSA products require a physician order?No, not all FSA/HSA products require a physician order. However, certain medical items, treatments, or medications fall under this category, and a physician's evaluation is essential to ensure their appropriate use and medical necessity.
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How do I obtain a physician order for the required product?When you acquire 502 Health products and services, they are accompanied by physician orders as part of the purchase. After completing your purchase, you will receive guidance to engage with our care navigator, who will assist you in managing the subsequent steps of the process.
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What is a telemedicine visit?A telemedicine visit is a remote consultation with a licensed healthcare provider through video calls, phone calls, or secure messaging platforms. It allows you to receive medical advice, evaluations, and prescriptions without an in-person visit. For certain products, a telemedicine visit may be required to validate medical necessity.
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Why might I need a telemedicine visit?A telemedicine visit could be necessary to confirm the medical necessity of the product you're seeking. During this virtual consultation, a healthcare provider will assess your condition, review your medical history, and determine if the product is suitable for you. These visits are arranged by the care navigator and provided by an independent third party, SteadyHand PC.
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How will I know if I need a telemedicine visit or physician order?All 502 Products and Services have detailed information listed below:
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How can I schedule a telemedicine visit?After the purchase you will receive instructions to schedule a visit with the care navigator to facilitate the telemedicine visit at your convenience. Schedule a call here.
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Is there an additional cost for the telemedicine visit?No, the cost of the telemedicine visit is included in the product or service purchasing price.
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Are weight loss programs covered by HSA/FSA accounts?Typically, weight loss programs are not covered under Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) unless they are deemed medically necessary and prescribed by a healthcare provider.
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Can I use my HSA/FSA funds for a weight loss program?In most cases, HSA/FSA funds cannot be directly used for general weight loss programs. However, if a weight loss program is medically necessary and prescribed by a healthcare provider, there might be a way to utilize your HSA/FSA funds for reimbursement.
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How can I access a medically necessary weight loss program with 502 Health?502 Health offers a unique solution. We can help you obtain a physician order for a medically necessary weight loss program. This order validates the need for the program, making it potentially eligible for reimbursement or utilization of your HSA/FSA account.
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What is a medically necessary weight loss program?A medically necessary weight loss program is one that addresses specific health conditions or concerns related to obesity or excess weight. These programs are prescribed by a healthcare provider to improve overall health and well-being.
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How do I get a physician order for a medically necessary weight loss program?To obtain a physician order for a medically necessary weight loss program, you can search our weight loss options or chat with our care navigator.
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What documentation do I need for reimbursement or HSA/FSA utilization?For reimbursement or HSA/FSA utilization, you will typically need the physician order for the medically necessary weight loss program, along with any required receipts or documentation that is provided by 502 Health.
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